• Mirabelli says the purpose of this chapter is to describe how waiters use self presentation strategies to be of perfect service to customers through the way they speak but also the knowledge they have when it comes to knowing everything on the menu.
• Being literate in this case means knowing how the food is made so that you can describe the word.
• Waiters get the jump my knowing the words and food dishes that are in foreign writing so that they can explain what the dish is to the customers that can interpret that language. In the end customers would say that is perfect customers service if the waiter knows exactly what they are trying to serve when the customer doesn’t know what it is or in it.
• GAP: People don’t know the difference between service work and servitude. People don’t know the skills that waiters actually possess and therefore assume waiters are not smart.
• The intended audience are white collar workers. Anyone not in service industry or folks that develop policies and standards for work environments.
• The author is Mirabelli

Service workers lack education to be knowledge workers. Economist like peter drucker believe service work does not have anything to do with using your brain. It is just repetitive tasks that you do which do not require education. 

Literacy is one’s ability to read, write and ones achievements through tests.

There is a difference between waiters and waitresses literacy skills and people with high education.

Did a naturalistic observation a diner that is privately owned to see their behavior and skills they had.

Knowing the words on the menu were important for waitresses. They would have to describe the process of the dish and why that word is important.

The purpose of this essay was to help get the message out about how messed up America is and that we are in a war. Should consider what is going in the world around you. Don’t just be focused on your daily life.

1. He is saying that people in speech communities are people in a general society and discourse communities are when people are put in specific groups
2. It has public goals, different methods of communicating to other people, different genres that define a group, a lexis (specific language) or feedback given to one another and members that have a lot of knowledge.
3. If two people have different opinions on an idea, that could split the groups apart.

Class response

Speech comms are centripetal (spoken): Puts everyone on a similar playing field, everyone is the same. Joined by birth or adoption

Discourse community (written language means of communication) are centrifugal: separate people into occupational groups. Joins by training, qualification or persuading.

Who are the intended readers and how does the writer address them?

The intended readers are those that subscribed to time magazine and the Yankee haters. Addresses them by insinuating maybe the U.S should stay out other countries political business.

The reader and audience value money, success. Saying the the Yankees are the U.S.

Yes, tell readers what they should consider and is direct to his preferred reader

• One thing that makes me feel comfortable when talking out loud in class is looking at the wall for a few seconds and then I will look at the audience.
• Engaging teacher
• familiar faces
• Knowing the information I am presenting

• One thing that makes me uncomfortable is talking for a long period of time or looking at the screen when giving a presentation.
• A teacher that picks on you when you’re not paying attention
• Politics
• Irony: Say one thing but actually means something else
• Amount of people in a room
• Joel stein
• He is forcing what he believes onto other people that come across his article.
• He does not treat the opposing perspectives fairly, says he does not root for the underdogs. I feel like it’s just his personality. He wrote a book and has a whole website where he tries to be funny by using irony.
• Yankees picking up A-rod. He said that each baseball team has a certain historical creation myth. He said that the Yankees are the only ones that know the truth about our country. America is currently in the middle east
• The intended readers are those that subscribed to time magazine and the Yankee haters

I really liked how there is a step by step process on how to synthesis the information one may read. There are so many ways: annotations, analysis, summary, evaluation and more. As a reader there are a whole bunch of things we can do in order to receive the main points from the reading. Annotations was a big thing at my high school when it camp to reading books or even reading instructions for assignments. I loved this because it helped make sure I got all the main points so that I would not have as many questions later on.

A soft skill that applies across several different areas such as leadership. Management listening, communication. Hard skills are things that take time and practice such as math, customer service, sales, having experience in the field, patience.

I am at UCBA because I wanted to continue my education so that I can get a degree in order to get the job I want.

Education is the key to unlock the golden door of freedom.” (George Washington Carver). I chose this section of English 2089 to strengthen my English skills even more by any means necessarily. I feel like English is a very important skill that must be mastered everyday for the rest of my life.

I am from Cincinnati and my major is psychology. That is my major because i want to be able to help those that are struggling both physically and mentally.

I love running (long distance), playing chess, reading, playing basketball and relaxing in peace.

I can change breaks on a car. That is something people wouldn’t think i can do.

Be yourself; Everyone else is already taken.

— Oscar Wilde.

This is the first post on my new blog. I’m just getting this new blog going, so stay tuned for more. Subscribe below to get notified when I post new updates.

This is an example post, originally published as part of Blogging University. Enroll in one of our ten programs, and start your blog right.

You’re going to publish a post today. Don’t worry about how your blog looks. Don’t worry if you haven’t given it a name yet, or you’re feeling overwhelmed. Just click the “New Post” button, and tell us why you’re here.

Why do this?

• Because it gives new readers context. What are you about? Why should they read your blog?
• Because it will help you focus you own ideas about your blog and what you’d like to do with it.

The post can be short or long, a personal intro to your life or a bloggy mission statement, a manifesto for the future or a simple outline of your the types of things you hope to publish.

To help you get started, here are a few questions:

• Why are you blogging publicly, rather than keeping a personal journal?
• What topics do you think you’ll write about?
• Who would you love to connect with via your blog?
• If you blog successfully throughout the next year, what would you hope to have accomplished?

You’re not locked into any of this; one of the wonderful things about blogs is how they constantly evolve as we learn, grow, and interact with one another — but it’s good to know where and why you started, and articulating your goals may just give you a few other post ideas.

Can’t think how to get started? Just write the first thing that pops into your head. Anne Lamott, author of a book on writing we love, says that you need to give yourself permission to write a “crappy first draft”. Anne makes a great point — just start writing, and worry about editing it later.

When you’re ready to publish, give your post three to five tags that describe your blog’s focus — writing, photography, fiction, parenting, food, cars, movies, sports, whatever. These tags will help others who care about your topics find you in the Reader. Make sure one of the tags is “zerotohero,” so other new bloggers can find you, too.